Delivery & care

Shipping & Returns

We ship to the United States, Australia and New Zealand. Here's how your tub gets to you, and how we look after you once it lands.

Shipping

Tracked, and free on every subscription

Shipped from California, USA.

ShippingFree over $50 USD
DispatchWithin 1 business day
Delivery3-5 business days
Duties & customsNone - ships domestic

Packed and sent from here at home. Order before 2pm on a weekday and it usually goes out the same day.

ShippingFree over $60 NZD
DispatchSame day before 2pm
Delivery1-3 working days
Rural deliveryAdd 1-2 days

Sent tracked from New Zealand. Prices show in AUD and there's nothing extra to pay on arrival.

ShippingFree over $70 AUD
DispatchWithin 1 business day
Delivery5-10 business days
Duties & customsNothing to pay
60 Day promise
Returns

The 60-Day Give It A Fair Go promise

Creatine builds up in your body slowly. Most women give it a few weeks before they notice much, so judging it after a handful of scoops isn't a fair test.

Take it daily for 60 days. If it isn't doing anything for you, email us and we'll refund it, even if the tub is empty.

Good to know

One scoop a day, 30 scoops a tub. A month per tub, which is why the subscription arrives every 30 days.

Any time, from your account, without emailing anyone. Skip a delivery, push it out a couple of weeks, or stop altogether.

No. US orders ship from within the United States. Australian orders arrive with nothing extra to pay on delivery.

Send us a photo and we'll get a replacement out to you. You don't need to send the damaged one back.

Check the address on your confirmation email first. If it's been longer than the delivery window above, email us and we'll chase the courier or send a replacement.

Email us within 60 days of your order and we'll refund the purchase price to your original payment method. It usually shows up within 5 business days.

Need a hand with your order?

Real people, and usually a reply within one working day. hello@milu.co.nz